> ## Documentation Index
> Fetch the complete documentation index at: https://docs.falkordb.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Enterprise Tier

> FalkorDB DBaaS Enterprise Tier

![FalkorDB Cloud Enterprise Tier Banner](https://github.com/user-attachments/assets/f03bb001-1916-4e0f-9a82-cb8271309855)

FalkorDB's **Enterprise Tier** is designed for the most demanding workloads, offering ultimate performance, scale, and customization, with pricing determined on a **Custom** basis. This tier includes **every available enterprise feature**, such as **VPC Peering**, **Advanced Monitoring**, and **Dedicated Account Manager** support.

The Enterprise Tier is fully optimized for mission-critical applications, providing the highest levels of security, availability, and dedicated operational support. Deployment configurations are tailored to your specific infrastructure, scale, and compliance requirements.

## FalkorDB Pricing Plans Comparison

| Feature                       |       FREE      |     STARTUP     |       PRO       |      ENTERPRISE     |
| :---------------------------- | :-------------: | :-------------: | :-------------: | :-----------------: |
| **Monthly Cost (from)**       |     **Free**    |     **\$73**    |    **\$350**    |      **Custom**     |
| Multi-Graph / Multi-Tenancy   |        ✓        |        ✓        |        ✓        |        **🟢**       |
| Graph Access Control          |        ✓        |        ✓        |        ✓        |        **🟢**       |
| **TLS**                       |        ✗        |        ✓        |        ✓        |        **🟢**       |
| **VPC**                       |        ✗        |        ✗        |        ✗        |        **🟢**       |
| Cluster Deployment            |        ✗        |        ✗        |        ✓        |        **🟢**       |
| High Availability             |        ✗        |        ✗        |        ✓        |        **🟢**       |
| Multi-zone Deployment         |        ✗        |        ✗        |        ✓        |        **🟢**       |
| Scalability                   |        ✗        |        ✗        |        ✓        |        **🟢**       |
| Continuous Persistence        |        ✗        |        ✗        |        ✓        |        **🟢**       |
| **Automated Backups**         |        ✗        |  Every 12 Hours |  Every 12 Hours |    **Every Hour**   |
| **Advanced Monitoring**       |        ✗        |        ✗        |        ✗        |        **🟢**       |
| **Support**                   |    Community    |    Community    |       24/7      |    **Dedicated**    |
| **Dedicated Account Manager** |        ✗        |        ✗        |        ✗        |        **🟢**       |
| **Cloud Providers**           | AWS, GCP, Azure | AWS, GCP, Azure | AWS, GCP, Azure | **AWS, GCP, Azure** |

## Terms

### Consultation and Pricing

> The Enterprise Tier is customized to your specific needs, leveraging dedicated resources, tailored support SLAs, and private deployment options. Pricing is calculated on a per-hour basis (Core/Hour and Memory GB/Hour) based on the custom configuration of cores, memory, and additional enterprise components.
>
> **For precise pricing, deployment details, and a dedicated consultation:**
> **[Contact our Sales Team](https://www.falkordb.com/get-a-demo/)**
>
> ⚠️ Prices are subject to change

### Stopped Instances

> An instance that is stopped will be removed after 14 days. Before removal, a snapshot will be taken containing its data, allowing it to be restored for the next 14 days.

### Snapshots

> All snapshots are automatically deleted after 14 days. This applies to every snapshot, including the one taken before a stopped instance is removed.

### Backups

> Backups are taken automatically every 2h and retained for 2 days.

## Getting Started

<a href="https://www.youtube.com/watch?v=fu_8CLFKYSs" target="_blank">
  <img src="https://github.com/user-attachments/assets/d5519002-84ad-4076-9f64-150575d2eb7b" alt="FalkorDB Graph DBaaS Enterprise Tier Tutorial Video" width="640" height="360" />
</a>

⚙️ To begin your Enterprise journey, schedule a consultation:
[![Contact Us](https://img.shields.io/badge/Contact%20Us-8A2BE2?style=for-the-badge)](mailto:info@falkordb.com)

## Getting Support

Enterprise customers receive **dedicated support**. Open a support ticket by emailing **[support@falkordb.com](mailto:support@falkordb.com)**, or contact your dedicated account manager directly. See the [Support page](https://docs.falkordb.com/support) for what to include in your request.

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="How is Enterprise Tier pricing determined?">
    Enterprise pricing is **custom** and based on your specific configuration of cores, memory, and additional enterprise components. [Contact our Sales Team](https://www.falkordb.com/get-a-demo/) for a tailored quote.
  </Accordion>

  <Accordion title="Is Azure available on the Enterprise Tier?">
    Yes, the Enterprise Tier supports **AWS, GCP, and Azure** (via Bring-Your-Own-Cloud). This is the only tier that offers Azure deployment.
  </Accordion>

  <Accordion title="What is VPC Peering and why does it matter?">
    VPC Peering connects your FalkorDB instance to your private network, making it accessible only via private IPs. This eliminates public internet exposure and is critical for compliance-sensitive workloads.
  </Accordion>

  <Accordion title="How often are automated backups taken?">
    Enterprise Tier includes automated backups **every hour**, providing the highest backup frequency among all tiers. This minimizes potential data loss to under one hour.
  </Accordion>

  <Accordion title="What support level is included?">
    Enterprise customers receive **dedicated support** with a **dedicated account manager**, priority response times, and tailored SLAs to meet your operational requirements.
  </Accordion>
</AccordionGroup>