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FalkorDB performs routine maintenance on Cloud deployments to keep them secure, stable and up to date. Our goal is to give Enterprise customers as much flexibility as possible while keeping every deployment on the latest version. Staying current matters for security and stability.

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Availability by tier

Maintenance window flexibility is an Enterprise only feature.

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Scheduling

Every Enterprise customer has a predefined maintenance window. You set it together with your FalkorDB account team so maintenance lands at a time that works for your workload. * If the regular slots do not fit your operations, talk to your account team. We can discuss and extend the available window for Enterprise customers. Need a change? Contact [email protected] to update your window or push a planned maintenance to the next window.

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What maintenance includes

  • FalkorDB version upgrades
  • Security patches
  • Infrastructure and operating system updates
  • Configuration and capacity changes

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What to expect during maintenance

The impact depends on your deployment type. We recommend enabling retry logic in your application. Most FalkorDB clients reconnect automatically after a restart or failover.

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Urgent maintenance

Critical fixes such as security patches may require maintenance outside an agreed window. In that case we notify you as early as possible and keep the impact to a minimum.

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Getting Support

Questions about an upcoming maintenance window? Email [email protected] or contact your account manager. See the Support page for what to include in your request.

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Frequently Asked Questions

Maintenance windows are an Enterprise only feature. Pro and lower tiers are upgraded by FalkorDB with advance notice and cannot set a custom window.
Replication and Cluster deployments stay available. You may notice a brief latency spike while nodes restart. Standalone deployments experience a short downtime during the restart.
A window lasts up to 4 hours. Actual work is usually much shorter. The window gives us room to roll back safely if needed.
Yes. Contact [email protected] to update your predefined window or push a planned maintenance to the next window.